Our policies

Here are our privacy and return policies. Please feel free to send us a request (contact form at the bottom of the page) if you don't find the answers you need here.

Your information is safe

We will never share your personal information with anyone. If you wish to have your personal information removed from our database for any reason, please fill out the form below and we will send you an email to confirm that we have taken care of it for you.

No spam

We will not send you emails unless you have specifically opted in (given your email address) for our 'Weekly Tips', for one of our free gifts or trainings or if you have purchased a service through our website.

You will have the option to unsubscribe from receiving emails from us at any time simply by clicking the 'Unsubscribe' link at the bottom of the emails.

By unsubscribing, you will no longer receive weekly tips or promotional offers from Clients by Hand. If you have any problems unsubscribing, please use the form below to let us know.

Promotional Partners

We love to collaborate and promote exciting partners that we think might have something useful for you and your business. We will NEVER share your personal email information directly with our partners.

When promoting our partners, you will receive an email from ClientsByHand.com with a description of our partner's free offer and a hyperlink to opt-in to our partner's email list.

You may unsubscribe from our 'promotional partners' email subscription by clicking the 'Unsubscribe' link at the bottom of the ClientsByHand.com email.

Affiliate Links

We regularly recommend tools and products (like LeadPages) that we have confidence in and will always let you know if we are receiving a commission for promoting these products to you.

You will see a written statement indicating we are an Affiliate Partner of the product when we provide a hyperlink for you to research and consider making a purchase. If you access the product through our hyperlink and make a purchase, we will receive a commission for sending you to their website.


All refund policies and steps to complete are included in the welcome email of your purchase. Refunds will be returned in the same manner of payment received. Please allow 30 days for refunds to be processed.

Our Contact Information

Please allow 24 - 48 hours (business days only) for a response via email. Feel free to text me after 48 hours if you haven't heard back yet.

Email: Lauri@CoachingByHand.com

Address: Clients by Hand 121 Stewart Unit 1107, Seattle, WA 98101

Phone: please text 312-371-0240

How can we help? Contact us with the form below and a contractor will contact you within 24 - 48 hours (business days only).